Frequently Asked

We have  responded to some of our customers most frequently asked questions with the a view to helping our first time guests

As our guest you could be having questions that have not been captured here; kindly contact us via whatsapp or call.

We are located in kitengela off the Kitengela Namanga highway at Ola Petrol station. The road leading to the hotel is along Ola petrol station. Ola petrol station is directly opposite Rixxos club. The hotel is approximately 1.5km off the highway in a quiet neighborhood.

Most frequent question - Customer

How to pay an online room reservation ?

We currently do not have an online payment system but are working towards having one. In the meantime kindly contact our reservation team and we will provide you with the payment details

How to became a VIP customer in our hotel?

You need to subscribe as a member once you have achieved a certain level of expenditure we will notify you of discounts you are eligible.

Which currency do we accept ?

Our local currency is kenya shilings but we also accept all major currencies mainly the EURO, US DOLLAR and GBP

How can I give my clothes for speed laundry service ?

Our receptionist will guide you on our laundry services and the fees payable

Most frequent question - Customer

What are your operating hours ?

We operate 24 hours but our restaurant and bar are closed from 11pm. Accommodation remains open throughout the night for booking

Do you have a Bar ?

Yes we have a well stocked sports bar playing the best of African music known as rhumba

Do you offer taxi services ?

Yes we do offer pick up and drop off. Please contact us.

Do you have a garden for Events?

We have a good garden that can handle graduation parties, weeding receptions, and also acts as an outdoor seating place

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